1. Working Holiday Visa and Tourist Visa holders do not qualify for our English Learning Services.
  2. Learners and Tutors MUST be 19 years or older to apply.
  3. It may take 1-2 weeks to contact you for your assessment interview. Our services are in very high demand.
  4. If you require English lessons immediately, you may need to seek out these other services (most charge a fee):
  5. It is very important that you note our Lesson Cancellation Policy:
    • If you cannot make any lesson, you must contact your appointed tutor no less than 24 hours before your lesson.
      If a learner does not arrive for a scheduled appointment without notifying their tutor two (2) times, their case will come under review and you may be asked to leave the program. We take our tutors generous time very seriously.

*You will need make an account with an email and password.

QuestionsAnswers
What services does Project Literacy offer?English Tutoring (19 years +)
Digital Tutoring for Seniors (65 years+)
Children’s In-school Reading and Summer program
Math Tutoring (19 years +)
Is tutoring in a class setting or one on one?One on one. You get your very own volunteer tutor!
How much do you cost?Our services are FREE, thanks to the generosity of our volunteer tutors!
Where are you located?107-2293 Leckie Rd, Kelowna.
Can I bring my child/children to my lesson?No. As much as we adore children, for the sake of your learning, children are not permitted during your lesson times. Please arrange for childcare during the time of your lesson.
Where should I park when coming to Project Literacy?Click here for details about parking in our area.
How long will it take to schedule my English assessment?It could take up to 1-3 weeks to get your appointment as we are very popular within the Okanagan. Please be patient with our team. We are working as fast as we can.
How long will it take to get matched with a tutor?Every match is different. It depends on personality, background, learning/teaching level, location, availability and specific needs.
How long does the tutoring last?Up to 2 years. So please use this time wisely!
Who decides my lesson schedule?You do! The tutor and learner will figure out what works best for both of them.
How long are each lessons and how many times per week?Lessons are usually 1-2 hours per week, 1-2 days a week. This is determined between you and your volunteer.
What happens if I can’t make my lesson?You should contact your Tutor and let them know at least 24 hours before your lesson.
Please note that if a learner does not arrive for a scheduled appointment without notifying their tutor two (2) times, their case will come under review and you may be asked to leave the program. We take our tutors generous time very seriously.
Do you help Canadians who were born here?Absolutely!
Do you help with IELTS?Yes!
Do you help with CELPIP?Yes!
Do you help with studying for a Driver’s License?Yes!
Do you help with PR (Permanent Residence)?Yes!
Do you help with a Canadian Citizenship Test?Yes!
Do you help with taxes?No. Please reach out to https://central-okanagan.pathwaysbc.ca/specific_services/649 for assistance.
Do you help with understanding legal documents?No. Please reach out to https://legalaid.bc.ca/ for assistance.
Where do we learn?You can book a room at Project Literacy, meet at your local library or hang out at a local café!
NOTE: For safety and comfort reasons, meeting at each other’s homes is not an option.
Do you offer remote learning?Yes but it depends on our roster of tutors/learners and how comfortable they are with online teaching.
How can I give back to Project Literacy?There are many ways you can support our community literacy programs:
Click here to donate to Project Literacy.
Click here for Project Literacy’s Merchandise Shop!